Thought Leader Unleashed

The Scalable Feedback Engine

Unlock your growth bottlenecks by listening more effectively—and acting faster. Tap the play button to watch my session at the Thought Leader Unleashed virtual conference.

Raw feedback is chaos. Without a system, it stalls, and the insights that could come from it just decay in a dashboard somewhere.

The Scalable Feedback Engine is a system to turn scattered signals into structured advantage—capturing input from across your touchpoints and converting it into forward momentum.

The best ideas don’t always come from the top. They emerge from patterns, pain points, and customer truths which you can’t afford to miss.

When you build a feedback engine that scales, you build a company that learns faster than it grows—and solidifies your supply chain for continuous innovation.

That’s your edge. And this is how you get it.

About the Scalable Feedback Engine

Consistent Motion, Forward Momentum

Like an engine, the key to forward motion is in consistent repetition of the cycle. Few organizations truly believe that customer feedback is meaningless—where most fail on the quest to transform feedback into innovation is in the lack of a system and a plan. No engine, no momentum.

Collecting feedback doesn’t automatically become innovation—but it does inspire the curious to generate innovation through solving the problems that are surfaced by the feedback.

The Scalable Feedback Engine is your playbook for building that system, and keeping it operating at peak performance. It’s designed to bolt on to organizations of two, ten, or ten thousand… and any size in between.

What Changes When You Get This Right?

Product stops guessing and starts building value for customers
Marketing speaks in the language of real customers
Leadership decisions are grounded in truth, not hunches
Support and success teams become growth engines, not just cost centres

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Create Your Own Scalable Feedback Engine

Screenshot of the SFE tool in action. — Screenshot

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Build Your Plan

It’s easy to talk about feedback. It’s much, much harder to operationalize it.

This focused, privacy-friendly tool will create a personalized Scalable Feedback Engine plan for your organization, laying out the broad strokes for you.

You can generate this plan completely free of charge, and use it as a springboard for renewal within your organization.

No sales funnel. No retargeting. No catches. Just go build.

GET STARTED

About Six Catalysts

Why did I start Six Catalysts instead of cozying up in a corner office somewhere?

I believe that a future with more entrepreneurs is a future where local communities and the people in them are more prosperous, vibrant, and resilient.

I’m wired to support people who are building things—by seeking clarity, sharing knowledge, and solving problems.

I help build organizations, as a fractional leader.

I help builders upskill and grow, as an educator and mentor.

I help founders and teams navigate bumpy roads, as a consultant and advisor.

Let’s build something great together.