Category: Text Post

  • In Conversation with Nate Littlewood

    In Conversation with Nate Littlewood

    Scaling Profitably: Insights from Nate Littlewood, Founder of Future Ready CFO

    In the latest episode of The Journey: In Conversation, Paul Austin-Menear sits down with Nate Littlewood, the visionary founder of Future Ready CFO. Nate shares his journey from engineering to finance and how he now empowers e-commerce and CPG founders to scale their businesses profitably.

    Nate’s approach is rooted in strategic finance, focusing on high-impact projects through ROI analysis, bottleneck identification, and aligning skills with business needs. He emphasizes the importance of distilling a long list of potential projects into just two or three high-priority initiatives, using frameworks like OKRs (Objectives and Key Results) to drive accountability and progress.

    One of the standout moments in the conversation is Nate’s reflection on his previous venture—an urban gardening startup aimed at influencing food choices and sustainability. He candidly discusses both the successes and challenges of that endeavor, offering valuable lessons for aspiring entrepreneurs.

    For founders looking to grow their businesses, Nate’s insights are a goldmine. He highlights the difference between strategic finance and operational finance, stressing that a holistic view of the business can solve many seemingly isolated problems. Whether you’re a startup founder or a seasoned entrepreneur, this episode is packed with actionable advice to help you scale profitably.

    Key Takeaways:

    • The power of ROI analysis in prioritizing projects.
    • How bottleneck identification can unlock growth.
    • The role of strategic finance in solving siloed business challenges.

    Read the full post or listen to the podcast edition here: https://6catalysts.substack.com/p/in-conversation-with-nate-littlewood

  • The Journey : In Conversation with Anita Bruinsma


    How Anita Bruinsma Built Clarity Personal Finance

    And Why Advice-Only Planning Matters More Than Ever

    This episode of The Journey: In Conversation digs into money, motivation, and the real human stories behind personal finance. Paul sits down with Anita Bruinsma, founder of Clarity Personal Finance, to explore how a 25-year banking career evolved into a fee-only financial planning practice designed to empower people—not sell products.

    Anita’s path is anything but accidental. She talks through her early days at TD Bank, where sitting across from everyday clients helped her recognize a gap: people weren’t getting the financial literacy they needed to make confident decisions. Even basic ideas—cash flow management, mortgage decisions, saving structures, or the difference between an RRSP and TFSA—weren’t well understood. And the consequences weren’t abstract: lack of clarity trapped people in unhappy situations, stalled life decisions, and created emotional stress that compounded financial stress.

    That insight eventually pushed her toward entrepreneurship. But the shift wasn’t glamorous. Anita shares candidly how leaving the stability of a corporate salary, benefits, and structure challenged her sense of identity and security. The motivation? A desire for autonomy, the example of her self-employed partner, and the realization that flexibility mattered—for her life, for her kids, and for the kind of work she wanted to do.

    A major theme in the conversation is the unique value of advice-only financial planning. Unlike traditional advisory models tied to product sales or assets under management, advice-only planning removes the built-in biases that skew recommendations. Anita lays out the advantages clearly: transparent pricing, conflict-free guidance, and the ability to support DIY investors—a growing demographic of people who want control, low fees, and credible education.

    She also highlights a rapidly emerging niche: younger clients in their 20s who skip banks entirely and go straight to online brokerages. Many arrive after dabbling in meme stocks or high-risk investments and realizing they need structure, not hype. Anita’s investment coaching helps them build solid portfolios using simple ETF-based strategies, focus on asset allocation, and avoid the pitfalls of overconfidence or misinformation circulating online.

    The conversation goes deeper than tactics. Anita opens up about impostor syndrome, the emotional weight of difficult client conversations, and the discipline required to build structure when you work from home. Her honesty makes the episode valuable not just for anyone curious about personal finance, but for anyone building a business grounded in service, authenticity, and continuous learning.

    If you want insight into how real people navigate major career transitions, how financial literacy can fundamentally change lives, and how a niche practice can grow organically through trust and referrals, this episode delivers.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/in-conversation-with-anita-bruinsma

  • [Medium] Does LinkedIn Hate Substack?

    [Medium] Does LinkedIn Hate Substack?


    The question sounds dramatic, but creators who publish consistently on LinkedIn eventually run into the same friction point : posts with links seem to perform worse. It’s become almost folk wisdom. Experienced users have internalized the rule. Newer users are taught it. And creators who rely on LinkedIn for distribution quietly accept the reality that every outbound link feels like a tax.

    But folk wisdom isn’t data. And platform behaviour doesn’t always match the tidy hypotheses we come up with to explain it. So when a Substack Note from writer JHong pointed out that “link in comments” has become basically invisible — and that including the link in the main post was the only real way to get clicks — it raised a more interesting question. If link placement matters, does link destination matter too?

    For someone publishing simultaneously on Substack and a LinkedIn Newsletter, that question isn’t academic. It affects distribution, visibility, strategy, and growth. And it’s a question worth testing instead of speculating.

    Why LinkedIn Might Penalize Links in the First Place

    To understand any modern feed algorithm, you need to understand how the business behind it makes money. LinkedIn is, above everything else, an advertising platform. Yes, it sells subscriptions. Yes, it offers hiring tools and premium features. But the bulk of its revenue still comes from selling targeted ad impressions. That means one metric matters more than anything else: time spent on-site.

    Any link that takes someone away from the feed interrupts the behaviour LinkedIn is optimized to monetize. So if the platform deprioritizes posts with links — especially links to other publishing platforms like Substack — it’s acting rationally within its incentives. A link is a potential leak in the revenue model.

    But not all links are equal, which is where the real question emerges. Does LinkedIn treat a link to its own ecosystem (a LinkedIn Newsletter article) differently than a link that directs a user to a completely external platform like Substack?

    I designed a two-week experiment to find out.

    How the Experiment Worked

    For fourteen days, three posts were published each day :

    1. A control post with no link at all.
    2. A post linking to the LinkedIn-hosted version of an article.
    3. A post linking to the Substack-hosted version of the same article.

    The posts were kept as similar as possible : same topics, same visual structure, similar tone, and the same posting window each day. The idea wasn’t to measure clicks or conversions, that wasn’t the concern. The only question was : Which posts does LinkedIn show to people?

    The metric of interest was impressions — the number of times each post appeared in a user’s feed.

    The Results, and Why They’re Interesting

    If the intuition behind link penalties is correct, the control posts should perform best. And they did, but the scale of the difference was surprising.

    Across the test period :

    • Control posts generated 140% more impressions than posts linking to LinkedIn Newsletter articles.
    • LinkedIn-linked posts only slightly outperformed Substack-linked posts (493 vs. 436 impressions).
    • The gap between the two link types was small enough that it’s hard to claim any real advantage for on-site links.

    What surprised me most wasn’t that links depress reach, but that LinkedIn’s own Newsletter feature didn’t receive preferential treatment. If anything, the platform treated both link types similarly, suggesting that the act of clicking itself — on-site or off-site — interrupts the feed enough to trigger lower distribution.

    From the platform’s perspective, it makes sense. Even an on-site click disrupts scrolling behaviour, which weakens the core ad-driven engine. The feed is the product. Anything that pulls a user out of that rhythm becomes a liability.

    Behavioural Trends Worth Noting

    Beyond link performance, the dataset surfaced a few patterns that matter for creators :

    • Wednesdays performed best, generating 24% more impressions than any other day.
    • Morning posts outperformed afternoon posts by about 17%.
    • Posts with two or more reactions tended to accelerate, confirming the widely observed snowball effect of engagement.

    None of these patterns should be generalized too aggressively… audiences differ, routines differ, and LinkedIn’s algorithm is dynamic. But the trends are directionally useful and reinforce an important reality : most distribution problems are behavioural, not algorithmic.

    What Builders Should Take Away From This

    If your primary goal is reach, removing links is the simplest way to improve post visibility. If your goal is traffic, then links are necessary, but you should rely on them strategically rather than by default.

    The real value of this experiment isn’t the specific numbers. It’s the reminder that attention platforms optimize for themselves, not for creators. And if you want to build an audience that compounds, you’re better off understanding the underlying incentives than guessing at the shadows cast by the algorithm.


    This article is a part of my series on topics for entrepreneurs, intrapreneurs, and people who just love building things. I podcast and post weekly with tools and guides on The Journey. Check out the companion piece here : https://6catalysts.substack.com/p/does-linkedin-hate-substack

  • Rethinking Hiring : A Deep Dive into Human-Centric Job Design

    Rethinking Hiring : A Deep Dive into Human-Centric Job Design

    The Journey : In Conversation with Jennifer Houle

    The latest episode of The Journey : In Conversation brings a sharp, honest examination of the hiring experience from both sides of the table. Paul sits down with Jennifer Houle (VP of People Operations and author of Uncompliant) to unpack why so many hiring systems continue to fail real humans, and what a better, more human-centred approach could look like in companies of all sizes.

    Their conversation opens with a reflection on a two-part Substack collaboration where both explored how hiring workflows are structurally misaligned with the lived experiences of candidates, leaders, and teams. That collaboration sparked this follow-up episode, where Jennifer expands on why she advocates for systems thinking and human-centred design inside HR, a stance she notes wasn’t always safe to vocalize earlier in her career.

    The episode explores the emerging shift within the HR profession : away from compliance-driven gatekeeping and toward designing environments where people can learn, grow, and contribute meaningfully. Jennifer points to widespread layoffs, restructures, and a rise in lived experience among HR practitioners as catalysts for a more compassionate, honest approach to both hiring and offboarding.

    A major theme in the conversation is siloing inside organizations. As companies scale, teams drift apart, communication erodes, and the resulting inefficiencies ripple through recruiting, onboarding, and performance. Jennifer argues that HR should act as a connector… not a walled-off function. Cross-functional integration, transparent communication loops, and permeable boundaries are critical for preventing teams from accidentally working against each other.

    From there, the two dissect a real job posting. They examine mismatched reporting structures, unrealistic expectations, gender-coded language, and the hidden story a job posting tells about a company’s culture. Jennifer highlights how language like “high-performance culture” or “poise under pressure” often signals deeper systemic issues… long hours, unclear expectations, or poorly scoped responsibilities. They explore why accountability should be tied to authority, why analysts shouldn’t be expected to police leadership, and why clarity and honesty matter far more than word count.

    The episode closes with actionable advice for candidates : in a hyper-competitive market, you cannot rely on applying through an ATS alone. Stand out by going beyond the default… building personal connections, demonstrating insight into the business, and signalling genuine interest.

    This conversation is a thoughtful, grounded critique of hiring norms and a call for organizations to rethink how they design roles, support their people, and communicate expectations. Whether you’re a founder, hiring manager, HR leader, or job seeker, the insights here will help you better understand the ecosystem you’re operating within. And how to navigate it more intentionally.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/in-conversation-with-jennifer-houle

  • Does LinkedIn Hate Substack?

    Does LinkedIn Hate Substack?

    A Data-Informed Look at Organic Reach and Link Penalties

    LinkedIn’s “algorithm penalty” has been a source of debate for years. The idea is simple: platforms built on advertising revenue want users to stay on-site. If a post includes a link that takes people off-site—say, to Substack—the platform has strong incentives to suppress that content’s reach. But does this actually happen? And if so, does link destination matter?

    This analysis began with a simple question triggered by another Substack writer’s observation: the old trick of “link in comments” is basically invisible, so if you want clicks, put your link in the main post and accept the penalty. That sparked a deeper question worth testing: do posts linking to my LinkedIn Newsletter perform better than posts linking to my Substack? And how do both compare to posts with no links at all?

    Before diving into results, it’s worth revisiting the fundamental mechanics. LinkedIn is powered primarily by advertising revenue. This model depends on one thing above all else: attention. More attention means more impressions they can sell to advertisers. Posts containing external links—by definition—direct attention away from LinkedIn’s domain, reducing their potential ad inventory. Even on-site links, like those pointing to LinkedIn Newsletter posts, may interrupt the infinite scroll pattern advertisers rely on. The logic behind an algorithmic penalty is straightforward.

    To test this, a two-week experiment was designed using three types of posts each day:

    1. A control post with no link.
    2. A promotional post linking to the LinkedIn version of an article.
    3. A promotional post linking to the Substack version of the same article.

    All posts covered similar topics and followed a standardized formatting and publishing protocol to reduce bias. The experiment focused specifically on impressions—how often each post appeared in users’ feeds.

    The results were surprising.

    The control group dramatically outperformed both link groups, generating 140% more impressions than posts linking to LinkedIn’s own Newsletter articles. This alone supports the theory that any link—regardless of destination—reduces reach. Meanwhile, posts linking to LinkedIn Newsletter content only marginally outperformed posts linking to Substack (493 vs. 436 impressions). The difference wasn’t large enough to draw strong conclusions in favour of the on-site destination.

    This data suggests that LinkedIn’s algorithm penalizes most link-based posts, even when the link keeps the user on LinkedIn’s own ecosystem. The platform appears to prioritize continuous feed scrolling over any click-out behaviour, even if the destination is technically “on-site.”

    A few behavioural trends emerged from the dataset as well. Wednesday was the strongest day for impressions, followed by Tuesday, with a 24% gap between first and second place. Morning posts (before noon) generated roughly 17% more impressions than afternoon posts. And posts that managed to gather more than two reactions enjoyed significantly stronger reach, likely because LinkedIn promotes content that sparks visible engagement among mutual connections.

    The broader takeaway mirrors long-standing social media patterns :

    • Posts without links have an inherent advantage for reach.
    • Time of day and day of week matter, but the patterns will depend on your own audience’s habits.
    • Engagement begets more impressions; LinkedIn amplifies content when people in your network interact with it.

    If you rely on LinkedIn for distribution, the practical implication is clear: links should be used sparingly and strategically. The tradeoff between reach and click-through is unavoidable, but data-informed publishing can help you find the balance that works for your goals.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/does-linkedin-hate-substack

  • Hiring for Humans : Building the Team to Take on the World

    Hiring for Humans : Building the Team to Take on the World

    When founders talk about team-building, the conversation often drifts toward speed… speed to hire, speed to scale, speed to meet the aggressive expectations placed on young companies. But speed is not a strategy. And nowhere is this more evident than in the culture born out of Silicon Valley’s “hire fast, fire fast” doctrine. It’s a mindset optimized for short-term gains, investor appeasement, and breakneck scale… not for building a stable, resilient business that can weather uncertainty.

    This article challenges the reflexive adoption of that philosophy and argues for something better : a way of hiring designed for humans, rooted in long-term thinking, focused on creating durable organizations—not precarious ones.

    The popularization of “hire fast, fire fast” coincides with the model and incentives of venture capital. Venture money is designed to move quickly and to return capital quickly. When investors expect 5x returns in five years, leaders inevitably feel pressured to staff rapidly, chase momentum, and treat people as expendable components of a larger financial machine. It’s an environment where speed outranks judgment, and founders are encouraged to use headcount like ammunition.

    But business-building outside Silicon Valley does not have to be, and often should not be, driven by those same incentives. Most builders are not chasing decacorn status. They are building camels : organizations resilient enough to survive droughts, adaptable enough to face uncertainty, and steady enough to avoid the fragility that comes with hyperspeed growth.

    Camel companies recruit differently. They prioritize people who fit the mission, the culture, and the evolving nature of the work. They invest in communication, critical thinking, and adaptability… skills that matter far more over the long run than any single technical competency. They also treat hiring as a systematic, team-driven process rather than a rushed scramble to fill chairs.

    Hiring slow demands clarity about the role, transparency with candidates, and a willingness to evaluate soft skills as seriously as hard ones. It also requires leaders to be deeply involved, working in close coordination with HR or advisors, and treating the hiring decision as a strategic one instead of a box-ticking exercise. A rigorous process centred around clear expectations, skill-relevant testing (fairly compensated), and multi-stakeholder evaluation dramatically increases the odds of a good fit.

    On the other end of the equation, firing should be a last resort. Not because accountability doesn’t matter, but because people are assets in every way except on the balance sheet. Institutional knowledge, accumulated experience, and the relational fabric employees build over time all contribute to an organization’s real value. Even if accounting standards don’t capture it.

    For founders who want to build long-lasting businesses, employee investment is not charity (it’s strategy). And giving workers real skin in the game through mechanisms like employee ownership trusts further aligns incentives and strengthens commitment.

    If half of businesses fail within two years, resilience matters more than ever. And resilience comes from people: the right people, chosen with intention, supported with care, and trusted to grow alongside the company.

    This is what it means to hire for humans, not headcount. To build for the long game, not the fast exit. To choose the camel over the unicorn.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/hiring-for-humans-building-the-team

  • How to Know When to Open Your Chequebook

    How to Know When to Open Your Chequebook

    Bootstrapping can be great for your vanity financial metrics, but the leather wears out a heck of a lot faster.

    If you’re an entrepreneur who’s ever debated whether to pay for something or “just do it yourself,” this article is for you. It’s not just about money—it’s about understanding when spending becomes an investment rather than an expense.

    When you’re building something from the ground up, money feels scarce, especially if you’re bootstrapping. You start treating your bank account like an endangered species—hoarding every cent, afraid to spend in case tomorrow’s invoice doesn’t get paid. Frugality is useful, but when it crosses the line into fear, it can quietly sabotage your growth.

    The core of this discussion isn’t just about budgets. It’s about opportunity cost—the invisible price tag on your time and energy. You might “save” a thousand dollars by doing a task yourself, but if that task consumes twenty hours you could’ve used generating five thousand in revenue, you’ve actually lost ground.

    The framework presented here offers a structured way to think about when to buy and when to DIY. Treat your time like an investment portfolio. Weigh both the tangible (cash) and intangible (time, learning, risk) costs to decide which option creates more leverage and long-term value.

    Use the accompanying spreadsheet to assess each decision based on hours required, cost, opportunity value, learning potential, error risk, repeat value, and strategic leverage. The lower the total cost and the more “green” boxes you see, the smarter the choice.

    Some problems are worth outsourcing—legal, bookkeeping, or technical work that’s high leverage but non-core. Others are best kept in-house when they build repeatable knowledge, enhance differentiation, or strengthen your system over time.

    And then there’s the paradox of control. Founders often cling to doing everything themselves out of a desire for control, mistaking it for competence. But as your company grows, control and impact start working against each other. The more you hold onto, the less room there is for your business to expand.

    The mark of a maturing entrepreneur is knowing when to deploy resources, not hoard them. Spend when it accelerates your mission; save when it strengthens your foundation.

    Momentum’s contagious. Share this with someone who’s building, too.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/how-to-know-when-to-open-your-chequebook

  • Selling Serenity : Convincing Investors to Believe in Forest Bathing

    Selling Serenity : Convincing Investors to Believe in Forest Bathing

    In this month’s AMA, Hana in Kyoto writes in about her wellness startup blending traditional Japanese forest bathing (Shinrin-yoku) with virtual reality for overworked office workers. Her question? How to convince investors that a seemingly niche concept has real commercial potential.

    It’s a fair challenge. Novel ideas often generate early buzz among users but confusion among funders. Investors like clarity—and they want to see how passion translates into profit.

    To start, Hana’s idea stands out precisely because it’s unusual. There’s strength in differentiation; the world doesn’t need another copycat business. What it does need is a bridge between innovation and credibility. When investors encounter something new, they look for one of three things: belief in the money, belief in the mission, or belief in the founder. Understanding which type of investor you’re talking to will help you tailor your story to their motivations.

    Hana’s first move should be to clarify her long-term vision. Is she building a mass-market wellness brand powered by technology? A boutique therapeutic experience delivered through select partners? Or a replicable franchise model that blends physical and virtual serenity? Each version determines not only her growth plan but the kind of capital she should pursue.

    It’s also worth remembering that not every startup needs outside investors immediately. Chasing equity when pre-revenue can mean giving up too much ownership, too early. Exploring non-dilutive options—grants, low-interest loans, competitions, or strategic sponsorships—can preserve both control and flexibility.

    Investors love traction. A polished demo, pilot event, or proof of customer demand can tip the scales in your favour. That might mean organizing a guided forest bathing retreat and collecting testimonials, or showcasing the technology at a wellness expo. Tangible validation builds confidence that your vision can scale.

    For Hana, and any builder reading this, the goal isn’t just to convince investors—it’s to align your story with the kind of belief that matches your mission. Whether that belief lives in numbers, strategy, or you, make sure it’s real.

    Momentum’s contagious. Share this with someone who’s building too.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/ama-selling-serenity-convincing-investors

  • [Medium] Measuring the Flames : Marketing Analytics for Builders (Part 2)

    [Medium] Measuring the Flames : Marketing Analytics for Builders (Part 2)

    If you’ve ever opened Google Analytics and felt your pulse quicken, you’re not alone. Today’s marketing tools give us more data than ever — but also more confusion. The problem isn’t a lack of information. It’s that most builders haven’t been taught how to interpret what they see.

    Marketing analytics, when done right, aren’t about collecting every possible data point. They’re about focusing on the ones that directly connect to business outcomes. Builders who learn to measure what matters transform analytics from noise into navigation.

    At its heart, marketing analytics is about alignment. Every business has its unique mix of activities — ads, email campaigns, product launches, community engagement — and each should serve a purpose. When you tie your metrics to your marketing mix (the Five Ps) and your funnel or flywheel model, you stop reacting to numbers and start directing them.

    The funnel represents Awareness, Consideration, and Conversion. It’s where prospects move from discovery to decision. The flywheel — Attract, Convert, Retain, Create — recognizes that growth isn’t linear. Loyal customers drive momentum, fuelling new opportunities through advocacy.

    They’re not competing models — they’re complementary lenses. The funnel fits within the flywheel’s Convert stage, giving you both tactical and strategic clarity.

    So, how do you build a measurement program that serves you rather than the other way around?

    1. Start by mapping your funnel and flywheel.
    2. Identify your marketing activities under each stage.
    3. Define how you’ll measure success for each activity.
    4. Collect data for a few months.
    5. Set goals based on your baseline and refine over time.

    When it comes to metrics, simplicity beats sophistication. Start with the essentials : Conversion Rate, Marketing Efficiency Ratio, Cost per Lead, Customer Lifetime Value, and Net Promoter Score. Each reveals something about how effectively your marketing drives awareness, revenue, and loyalty.

    But don’t stop there. Builders are problem-solvers — and sometimes, the metric you need doesn’t exist yet. Create your own. Custom metrics let you measure behaviour that’s specific to your customers and your goals.

    Consider the example of a small coffee chain that noticed customers who ordered a drip coffee and baked good often bought a bag of beans to take home. They created a custom metric — the Combo-to-Bagged-Bean Ratio — to track the relationship between in-store pairings and take-home sales. By quantifying that pattern, they could test promotions, adjust displays, and measure progress toward a 1:1 ratio.

    Measurement is a feedback loop. The more clearly you define what you’re measuring, the better you can improve it.

    In the end, analytics isn’t about being data-driven — it’s about being decision-driven. Builders who know what they’re measuring, and why, make smarter moves faster.

  • The Flywheel and the Funnel, a Marketing Fable

    The Flywheel and the Funnel, a Marketing Fable

    Are these models of marketing as mutually exclusive as we once believed?

    Your model’s crap.

    No, YOUR model’s crap.

    If you both don’t simmer down, I’m going to turn this car around and then BOTH of your models will be crap!

    The moral of the story? Sometimes people talk a lot of crap. Like I am right now. But that little car argument is a perfect metaphor for how people debate models of marketing—the flywheel versus the funnel.

    Let’s rewind.

    Arguing about what’s better, A or B, is as old as the letters themselves. Often we’re so dug in on defending our side that we forget multiple truths can exist at once. Mutual exclusivity isn’t the law of marketing physics—it’s just a habit we picked up along the way.

    Once upon a time, I overheard two young marketing students in a cafeteria arguing about which model was better. One swore by the flywheel for its repeatability. The other insisted on the funnel for its focus. Both were right.

    Because here’s the thing: these models aren’t rivals. They’re teammates. The funnel gives direction. The flywheel gives momentum. Together, they make growth sustainable.

    The Funnel : Focus and Flow

    A funnel is a visual map of the customer journey—from awareness to consideration to conversion. Its purpose is to focus energy on guiding people toward a specific, high-value outcome (usually revenue).

    The weakness? When the funnel ends, so does the momentum. Once the campaign finishes or the cohort converts, the inertia leaks out.

    The Flywheel: Retention and Repeatability

    The flywheel model works differently. It runs perpetually—as long as effort keeps it spinning. Its genius lies in reusing momentum from previous activity. Once customers are inside your orbit, the cost of re-engaging them drops dramatically.

    It follows four simple stages : Attract, Convert, Retain, and Create.

    • Attract : Bring people into your orbit.
    • Convert : Persuade them to take action.
    • Retain : Keep their attention and trust over time.
    • Create : Turn loyal customers into advocates.

    The flywheel ensures every marketing activity reinforces the last. Its weakness, however, is altitude—it can miss the on-the-ground details that make sales work.

    The Hybrid : Making It a “Funwheel”

    The solution? Combine the two. Use the funnel for precision and the flywheel for persistence. Each stage of the flywheel contains micro-funnels guiding your audience from attention to action.

    As you refine your systems and messaging, inertia builds—and the whole mechanism becomes easier to sustain.

    In Practice : The Coffee Shop Example

    Imagine you own a small café in a tourist town. You attract visitors through local ads, cross-promotions, and charming social media posts. Inside, clean spaces, friendly staff, and clever signage convert curiosity into sales.

    Then you retain attention with a loyalty club, discounts, and personal touches. Over time, your biggest fans bring friends, expanding your customer base through advocacy.

    That’s the flywheel and funnel working together—sales today, momentum tomorrow.

    The Big Lesson

    Doing what others don’t is a powerful differentiator. While big corporations rely on their size, your edge lies in agility, authenticity, and connection. You don’t need to conquer the market—you just need to capture enough of it to thrive.

    And the best part? Once your systems align, every turn of the wheel multiplies the force behind your business.

    Read the full post or listen to the podcast edition here : https://6catalysts.substack.com/p/marketing-the-flywheel-and-the-funnel